Terms of service

Astra Active Terms of Service

Welcome to Astra Active. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General

  • These Terms of Service govern your use of the Astra Active website and any purchases made through it.

  • By accessing or using our site, you confirm you are at least 18 years old or have parental consent.

2. Products and Orders

  • We aim to accurately display product details, prices, and availability. However, errors may occur. We reserve the right to cancel or refuse any order due to inaccuracies or stock issues.

  • All orders are subject to acceptance and availability.

3. Pricing and Payment

  • Prices are shown in GBP (£) and include VAT where applicable.

  • Payment must be made in full before dispatch. We accept payment via credit/debit cards/apple pay.

4. Shipping and Delivery

  • All items are sold on a made to order basis. Please allow up to 40 days for delivery, although most orders arrive sooner. Delivery times may vary by location.

  • Astra Active is not responsible for delays caused by courier services or customs.

5. Returns and Refunds

  • Please refer to our separate Refund and Returns Policy for details on returns, exchanges, and refunds.

7. Limitation of Liability

  • Astra Active shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products.

  • Our total liability is limited to the value of the purchase made.

8. Privacy

  • Your personal data is handled according to our Privacy Policy. By using our website, you consent to this.

9. Changes to Terms

  • We reserve the right to update or modify these Terms of Service at any time without prior notice.

  • Updated terms will be posted on the website, and continued use indicates acceptance.

10. Governing Law

  • These terms are governed by the laws of England and Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at info@astraactive.co.uk.